The advice and the sale, kept apart
One dentist tells you what you need. A different dentist, at a partner practice, does the visit at a price fixed before you book. Neither can earn from changing the other's answer.
Four steps from photos to a booked visit
Send photos
Three or four photos and what's going on. Add any quote you've been given.
Dr [Name] · GDC [number]A dentist checks it
AI prepares your case. A UK dentist with no stake in your treatment signs the answer.
Get a clear answer
What you need now, what can wait, and the worst case in plain words.
Book, or take it home
Book a fixed-price visit near you, or take the answer to your own dentist.
Who does what, and how each is paid
| The screening dentist | The practice that sees you | Instant Dentist | |
|---|---|---|---|
| Does | Reads your photos and answers, signs what you need now, what can wait and the worst case | Examines you, does the visit you booked, quotes anything beyond it | Runs the screen, the booking and your record |
| Is paid | A fixed amount per case, the same whatever they conclude | The visit price, less one flat marketing fee | The £20 check, plan fees, and the flat marketing fee |
| Never | Treats you, or sees which practices are partners | Pays to rank, or charges more for the visit | Earns anything on your treatment |
| Sees | Your photos and answers, no prices or practices | Your briefing, once you book with them | Everything needed to run the service, under UK GDPR |
What the AI does, and what it never does
AI checks your photos are usable, looks for red flags and drafts the answer: a risk band, one of five visit types, and what you need now, what can wait and the worst case. A UK-registered dentist reads it, changes anything they disagree with, and signs it.
The four answers to a treatment plan
When you send a quote, every line gets one of these, with a note from the dentist under it.
What the visit covers
What it doesn't
Questions people ask
Is this a real dentist, or AI?
Both, in that order. AI reads your photos and prepares the case. A UK-registered dentist checks it and signs it. During the pilot, a dentist signs every answer.
What if I need more than the visit?
The dentist who examines you tells you. Anything beyond the visit is quoted by the practice at a member discount and paid to them. You can take that quote back to us for a check before you agree.
Do I pay for treatment through you?
No. You prepay the visit. Treatment beyond it is agreed with the dentist who examines you and paid to them. Instant Dentist earns nothing on treatment.
Who sees my photos?
The dentist checking your case and the practice you visit. Nobody else without your separate consent. Your photos are stored in the UK.
Is this insurance?
No. It is a dental advice and booking service. Access and Care plans are provided through a regulated partner.
What if I'm in severe pain or swelling?
If swelling is spreading to your eye or neck, or you have trouble breathing or swallowing, call 999 or go to A&E now. For urgent help out of hours, call NHS 111. Otherwise send photos: pain cases are answered the same day if sent before 18:00.